Shipping policy

At House of Raayaa, we partner with trusted courier services to ensure your orders reach you safely and efficiently.

Dispatch Timelines:

• Dispatched within 1–2 working days.
  
• Custom-made : Dispatched within 15-20 working days.
  

Delivery Timelines :

• Delivery estimates are shown at the product pages & checkout. These estimates depend on your specific pincode and the items you've chosen. 

Shipping Charges :

• Prepaid Orders : Free shipping across India.
  
• Cash on Delivery (COD) : ₹75 COD Charge is Applicable
  

International Shipping :

• Shipping charges will be calculated at checkout.
  

Order Tracking :

• Once shipped, you’ll receive a tracking link via SMS, Whatsapp and Email.
  
• For any queries, contact us at https://support.houseofraayaa.com/.
  

Delays & Exceptions:

• Occasional delays may occur due to weather, local restrictions, or courier-related issues.
  
• If your address becomes unserviceable, our team will contact you with alternatives or a refund.