Warranty Page

House of Raayaa provides a Lifetime Warranty on all Jewelery pieces, ensuring long-term assurance and usability for customers.

Exclusions from Warranty:

The Lifetime Warranty does not cover:

• Damage from regular wear and tear
  
• Breakage due to mishandling
  
• Loss of stones or crystals
  
• Third-party alterations or resizing
  
• Custom Made Jewelry sets
  

How to Raise a Warranty Claim:

To initiate a claim, follow these steps:

• Take a clear photograph of the affected item showing the tarnishing.
• For any assistance or queries, please reach out at:
  support@houseofraayaa.com
  
• Subject line: “Warranty Request – [Your Order Number]”
  
• Description of the issue
  
• Photo evidence
• Once approved, self-ship the product to provided address.
• Share courier details and order number in the same email thread.

Additional Notes:

• Claims are subject to inspection and validation by the Raayaa team.
  
• Raayaa team reserves the right to decline a claim if the issue does not fall within warranty terms.