How can we help?

You have 30 days from delivery. Write to us or start it from your account — we arrange an insured pickup, and once the piece reaches us your refund or exchange goes out within 5 working days. Engraved pieces exchange for size only.

Most designs are made to order in Mumbai: 7–10 days at the bench, then 2–4 days in transit, fully insured. Pieces marked ready-to-ship leave within 48 hours. Your account shows every step, from the bench to your door.

The size guide on every ring page walks you through it with a ruler and a ring you already own. Still unsure? Your first resize is on us — order the closest size and we will adjust it.

Yes. Lab-grown diamonds are diamonds — the same carbon, the same sparkle, graded to the same IGI standards as mined stones. Every Raayaa diamond above 0.30 ct ships with its IGI certificate; the gold is BIS-hallmarked at every karat.

UPI, all major cards, and netbanking — handled by Razorpay, encrypted end to end. The price you see is the price you pay: GST included, shipping and insurance on us.

Most rings, bracelets, and medallions take an engraving — add it when you pick your size, up to 12 characters. Your first engraving is complimentary.

Bring any Raayaa piece back, ever, and we will buy back its gold at the day's market value — weighed in front of you, no questions. The stone and making are what you have worn and enjoyed.

Today we ship across India, free and insured. A US storefront is coming — leave your email on WhatsApp and we will write when it opens.