Shipping & delivery
Free, insured delivery across India. Made to order in Mumbai.
When will it arrive?
Made to order in Mumbai: 9–14 days to your door.
Track my order
Follow your parcel with the tracking number from your shipping email.Track →
Change the delivery address
Tell us before your order ships.Request →
Report a delivery problem
Late, damaged or missing? Tell us what happened.Request →
Chat on WhatsApp
We answer weekdays 10–7 IST.Chat →
Send a request
We reply by email.
Read the full shipping policy
At House of Raayaa, we partner with trusted courier services to ensure your orders reach you safely and efficiently.
Dispatch Timelines:
-
Dispatched within 2–3 working days.
-
Custom-made : Dispatched within 10-15 working days.
Delivery Timelines :
- Delivery estimates are shown at the product pages & checkout. These estimates depend on your specific pincode and the items you've chosen.
- Usually standard items delivered within 7-10 business days. Shipping prices calculated at checkout. Tracking details sent via SMS, WhatsApp & Email.
- On a case to case basis we might offer faster delivery options, contact team Raayaa at support@houseofraayaa.com to place the request for the same.
Shipping Charges :
-
Prepaid Orders : Free shipping across India.
-
Cash on Delivery (COD) : ₹100 COD Charge is Applicable
International Shipping :
-
Shipping charges will be calculated at checkout.
Order Tracking :
-
Once shipped, you’ll receive a tracking link via SMS, Whatsapp and Email.
-
For any queries, contact us at support@houseofraayaa.com.
Delays & Exceptions:
-
Occasional delays may occur due to weather, local restrictions, or courier-related issues.
- If your address becomes unserviceable, our team will contact you with alternatives or a refund.